Frequently asked questions

Are all your products handmade?

Yes all our products are beautifully hand crafted with love. A lot of time and care goes into each indidvual product.

Where do you buy your materials from?

We source a lot of our materials from local markets in and around London supporting our shop small campaign and local bussissness. We also get some fabrics & embellishments brought over from India which we source through friends & family visitng there.

Where do you get your inspiration from?

Here at TiffMitch we never stop creating and inovating fresh new concepts & ideas. We're always working towards the next best thing and love to stay in touch with the times we live in and what we know our customers really need & want. Our inspiration is all around us and always connects with us in different ways. Sometimes it's a particular fabric that has inspired on a journey with a particular product. Other times it maybe a style icon whom we love that has lead us in a direction to create one of our own iconic products.

What is your returns policy?

We want all our customers to be excited about the products they buy, therefore we used to say if you don't love a product or it isn't as expected you may send back the product and either get credit for our shop or a full refund. Unfortunately due to COVID this policy has changed and therefore we are unable to accept returns. However if product isn't what you expect or is incorrect please email us and we'll get back to you as soon as we can to ensure we solve this problem.